Last Updated: December 25, 2025
tiasub™ respects the privacy of every visitor and customer who uses our website. This Privacy Policy describes the types of personal information we may obtain, why we use it, how it may be shared, and the measures we take to help keep it protected.
By accessing our website, creating an account, contacting us, or completing a purchase, you acknowledge the practices outlined in this Privacy Policy.
1. Information We Collect
We collect information that is reasonably necessary to operate our online store, complete transactions, provide customer service, maintain website security, and improve the shopping experience.
Information You Provide
You may provide personal information when you:
Place or attempt to place an order
Register or manage a customer account
Sign up for newsletters or promotional communications
Submit a customer service request
Participate in a promotion, survey, or product review
Request a return, refund, replacement, or order update
Depending on your interaction with us, the information collected may include:
Your full name
Email address
Telephone number
Shipping address
Billing address
Order and purchase details
Account login information
Messages and correspondence sent to customer support
Payment-related details required to complete a transaction
Payment information is generally submitted directly to our authorized payment processors. tiasub™ does not retain complete credit or debit card numbers on its own servers after a transaction has been completed.
Automated Information
When you visit or interact with our website, certain technical and usage information may be collected automatically.
This information may include:
Internet Protocol address
Browser type and version
Device type and operating system
Approximate geographic location derived from technical information
Pages viewed and links selected
Date, time, and duration of visits
Referring website or advertising source
Shopping cart and checkout activity
Cookie identifiers and similar online technologies
We use this information to operate the website, understand customer activity, improve performance, prevent fraud, and evaluate the effectiveness of our services and advertising.
2. How We Use Your Information
We may use collected information for legitimate business and operational purposes, including:
Order Fulfillment:
To confirm purchases, process payments, prepare orders, coordinate delivery, provide tracking information, and communicate about shipping or order status.
Customer Experience:
To remember customer preferences, improve website navigation, evaluate product interest, personalize certain features, and develop better products and services.
Communication:
To answer questions, provide customer support, send order-related notices, and deliver promotional messages when you have agreed to receive them.
Security & Fraud Prevention:
To verify transactions, detect suspicious activity, prevent payment fraud, protect customer accounts, enforce our policies, and maintain the security of our website.
We may also use information to:
Administer returns, refunds, disputes, and replacements
Maintain business and transaction records
Comply with tax, accounting, regulatory, and legal obligations
Diagnose technical problems
Measure website and advertising performance
Protect the rights, property, and safety of tiasub™, our customers, and service providers
We will not use personal information for materially different purposes without providing notice or obtaining consent when required by law.
3. Data Protection & Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Encryption:
Information transmitted through checkout is protected using Secure Socket Layer technology or other commonly accepted encryption measures supported by our website and payment providers.
Access Control:
Access to personal information is limited to authorized employees, contractors, and service providers who require it to perform legitimate business functions. These parties are expected to handle information confidentially and securely.
No Card Storage:
tiasub™ does not store complete credit or debit card details on its own servers after payment processing. Card transactions are handled through approved third-party payment gateways.
Although we take reasonable precautions, no online platform, electronic transmission, or storage system can be guaranteed to remain completely secure. Customers are responsible for maintaining the confidentiality of their account credentials and notifying us of suspected unauthorized activity.
4. Third-Party Disclosure
tiasub™ does not sell personal information in the traditional sense of exchanging customer details directly for money.
We may disclose information to carefully selected service providers that assist us with:
Website hosting and ecommerce operations
Payment processing
Fraud detection and transaction verification
Order fulfillment and shipping
Customer support
Email delivery
Website analytics
Advertising measurement
Business administration
Legal and regulatory compliance
These providers may access only the information reasonably needed to perform their services and are subject to their own privacy and security obligations.
We may also disclose information when reasonably necessary to:
Comply with applicable laws or legal proceedings
Respond to lawful requests from courts or government authorities
Enforce our agreements and policies
Investigate fraud, abuse, security threats, or unlawful conduct
Protect the rights or safety of customers, the public, tiasub™, or our partners
Complete a merger, acquisition, financing, restructuring, sale, or transfer involving all or part of our business
Advertising & Marketing Partners
We may work with advertising, analytics, and marketing platforms that use cookies, pixels, tags, software development kits, or similar technologies.
These partners may receive information about your device, website activity, interactions with advertisements, and browsing behavior. Depending on their technologies and your privacy settings, they may combine this information with activity collected from other websites or services.
Our partners may include:
Meta, including Facebook and Instagram:
https://www.facebook.com/privacy/policy
Google:
https://policies.google.com/privacy
AppLovin, including Axon:
https://legal.applovin.com/privacy
Information processed by these companies is governed by their respective privacy policies.
You may be able to limit personalized advertising through your device settings, browser controls, advertising platform settings, or cookie preference tools made available on our website.
5. Cookies Policy
Yes, we use cookies.
Cookies are small data files placed on a computer, mobile phone, tablet, or other device when a website is visited. Similar technologies may include pixels, local storage, tags, and identifiers.
Cookies help our website remember certain activity and provide features that would otherwise be difficult to operate.
We may use cookies for:
Strictly Necessary Cookies:
These support essential website functions such as page navigation, account login, shopping cart activity, security, checkout, and payment processing.
Analytics & Performance Cookies:
These help us understand how visitors use the website, identify technical issues, measure page performance, and improve functionality.
Marketing Cookies:
These may be used by tiasub™ and advertising partners such as Meta, Google, or AppLovin to measure advertising campaigns and display content that may be more relevant to your interests.
For information about cookies commonly used by Shopify, please visit:
https://www.shopify.com/legal/cookies
Most browsers allow you to block, remove, or receive alerts about cookies through their settings.
Disabling certain cookies may prevent parts of the website from functioning correctly. Features such as saved preferences, shopping carts, account access, and checkout may be affected.
6. Third-Party Links
Our website may contain links to websites, applications, platforms, payment services, or resources controlled by independent third parties.
tiasub™ does not control the privacy, security, content, or business practices of these external services.
When you follow a third-party link, any information you provide will be governed by that party’s terms and privacy policy rather than this Privacy Policy.
We encourage you to review the privacy practices of an external website before providing personal or financial information.
The presence of a link on our website does not necessarily mean that tiasub™ endorses or accepts responsibility for the linked service.
7. California Online Privacy Protection Act (CalOPPA)
In accordance with applicable California online privacy requirements:
Visitors may browse portions of our website without registering an account
A link to this Privacy Policy is made available through our website
Updates to our privacy practices will be reflected on this page
The “Last Updated” date will indicate when material revisions were published
Customers may request corrections to certain personal information by accessing their account, where available, or contacting us directly
California residents may also have additional privacy rights under other applicable state laws. Requests will be reviewed and processed in accordance with the legal requirements that apply to us.
We may need to verify your identity before completing a privacy-related request.
Do Not Track Signals
Some internet browsers offer a Do Not Track setting that sends a signal indicating that the user does not want certain online activity tracked.
Because there is not currently a single universally accepted technical standard for responding to all Do Not Track signals, website and third-party responses may vary.
Where supported by our website technology and required by applicable law, we will process recognized browser-based privacy preference signals.
You may also manage tracking through browser cookie settings, device privacy controls, or the consent tools displayed on our website.
8. Children’s Privacy (COPPA)
Our website and products are intended for adults and are not directed toward children under 13 years of age.
tiasub™ does not knowingly request or collect personal information directly from children under 13.
If we learn that personal information belonging to a child under 13 has been collected without appropriate parental authorization, we will take reasonable steps to delete it.
A parent or legal guardian who believes that a child has provided personal information to us may contact:
Please include enough information to help us identify and review the request without submitting unnecessary sensitive information.
9. Fair Information Practices & Data Breaches
We maintain procedures intended to identify, evaluate, and respond to security incidents involving personal information.
If a data breach occurs and notification is required by applicable law, we will take reasonable steps to:
Investigate and contain the incident
Assess the nature and extent of the affected information
Take appropriate measures to reduce further risk
Notify affected individuals through email or another appropriate communication method
Post a website notice when necessary or legally required
Notifications will be provided within the period required by applicable law. Where legally applicable, we aim to notify affected users and publish an appropriate website notice within seven business days after confirming a reportable breach.
The timing and form of notification may vary depending on the circumstances, the type of information involved, law enforcement requirements, and applicable legal obligations.
10. CAN-SPAM Act Compliance
We may collect and use email addresses to:
Send order confirmations
Provide delivery and tracking updates
Respond to customer service requests
Communicate about returns, refunds, or replacements
Send marketing messages when the recipient has subscribed or otherwise consented
To support compliance with the CAN-SPAM Act:
We do not intentionally use deceptive sender information
Commercial email subject lines are not designed to misrepresent the message
Promotional communications are identified when required
Our business contact information is included where applicable
Marketing emails contain a method for unsubscribing
Valid unsubscribe requests are processed promptly
You may stop receiving promotional emails by selecting the unsubscribe link included in the message.
Unsubscribing from marketing communications will not prevent us from sending transactional or service-related messages concerning an order, account, refund, security notice, or customer support request.
11. Contact Us
Questions about this Privacy Policy, our privacy practices, or the handling of personal information may be directed to:
Email: service@tiasubvip.com
Phone: +1 (866) 562-0038
Company: JMC Food Services
Brand: tiasub™
Address:
1206 E 6th St
Los Angeles, CA 90021
United States
To help us respond efficiently, please describe the nature of your privacy request and include the email address associated with your account or order. Do not send complete payment card numbers or other unnecessary sensitive information by email.